I have been a long‑term Envato Elements subscriber, and this is the first time I’ve experienced something this unprofessional. My annual subscription was suddenly terminated without any prior warning, notification, or consent — and at the worst possible moment for my business. I rely on Envato daily for client work, and losing access in the middle of active projects caused real delays and financial damage.What makes the situation even more frustrating is that customer support is completely unresponsive. I have contacted them multiple times and have not received a single reply or explanation. For a platform I’ve trusted for years, this level of support is unacceptable.I expect immediate restoration of my subscription or a clear explanation of why it was cancelled without notice. This experience has seriously damaged my trust in Envato as a reliable service provider.
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