Id give them less if i could! We moved last year to house alr3ady on eon so thought give them a go . Big mistake. Condtantly putting bills up and direct debit amounts, asking for lump sums in the hundreds of pounds or we will put your DD amount up to amounts no one csn pay. Begining of september we paid 300 pound to have our payments as low as possoble , 2 months later they come vack sayint pay 400 or will put your bill up dd 200 per month . So we swapped providers despite being in contract. Knew we get slammed with penality. Today they ring demanding payment .. so ive put a complaint in. Willing to make monthly payments to clear not got money to throw around. She then came back to me saying we cant set up payment plan due awaitjng final reading the bill may go up!!! I reciev3d a bill this morning so i can see the amount and also i took readings on the morning we swapped over to new provider . Gave her them and she then goes on to say if im not happy to pay the amount they want i can go in to a debt managment plan .... **** off i dont think so. Then offered 15 pound off bill if i close complaint lol i dont think so .. ridiculous compantly never known anyone. Like it . Stay away!!!!
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