Review Time
Worst energy company to deal with. Illegally broke into my home to fit a meter which now charges insane amounts compared to other energy providers. Cuts you off and still charges you if you run low on credit. Takes hours to get hold of them to try to reconnect the service. The mobile app was designed by people who don't understand how to design apps. Avoid at all costs!
Worst energy company to deal with. Illegally broke into my home to fit a meter which now charges insane amounts compared to other energy providers. Cuts you off and still charges you if you run low on credit. Takes hours to get hold of them to try to reconnect the service. The mobile app was designed by people who don't understand how to design apps. Avoid at all costs!
Id give them less if i could! We moved last year to house alr3ady on eon so thought give them a go . Big mistake. Condtantly putting bills up and direct debit amounts, asking for lump sums in the hundreds of pounds or we will put your DD amount up to amounts no one csn pay. Begining of september we paid 300 pound to have our payments as low as possoble , 2 months later they come vack sayint pay 400 or will put your bill up dd 200 per month . So we swapped providers despite being in contract. Knew we get slammed with penality. Today they ring demanding payment .. so ive put a complaint in. Willing to make monthly payments to clear not got money to throw around. She then came back to me saying we cant set up payment plan due awaitjng final reading the bill may go up!!! I reciev3d a bill this morning so i can see the amount and also i took readings on the morning we swapped over to new provider . Gave her them and she then goes on to say if im not happy to pay the amount they want i can go in to a debt managment plan .... **** off i dont think so. Then offered 15 pound off bill if i close complaint lol i dont think so .. ridiculous compantly never known anyone. Like it . Stay away!!!!
Vile company they do not care if you have financial struggles they will cut your energy supply off without a second thought. Furthermore the prices increase constantly making it evermore difficult to pay off any debts you may already have.
Eon energy and misleading inconsiderate liars. I paid a bill a little late but during the time made payments but not in full and had £13 outstanding and rhey placed a default on me. An absolute disgrace and will never ever return to them. I ve since joined ovo and wish i had done it sooner. Eon are a cowboy outfit with a great window display. Dont be decieved. They are hidden con people who dont support people and infact take advantage of there terms given.
Be aware of this company I report the landlord stealing gas bec he was previously catch by cadent he dont have meter in hes restaurant he use gas from my flat.I have no knowledge landlord put the gas on my name in 2022 all bill they keep in restaurant I provide all evidence called police cadent eon .Waiting 7 months eon came 2 times Restaurant quickly shut and don't let them in.however on Instagram clearly show video they use gas without have any gas meter.I waiting them 7 months I decide wait to move until this no solved.The last time promised me two weeks they come with police.2 weeks gone I called Cadent.The costumer service told me just because I say he stealing the gas that's not sure is true I said him I'm not saying he stealing I complaining the last 7 months by the way he use 4000m3 gas in summer period!!!by the way I lived there 6 years and my bill included in my rent only the gas was on my name from 2022 August I guess I ask to remove my name they told me if landlord report I move out they will remove my name!!!I was in life-threatening danger due to gas and electricity and council remove us after .1 year the landlord forgot me to remove so it's still on my name however council don't let him to rent or living in the property.Now he's illegal workers occupied the flat!I still getting the bill Go to Octopus u can see daily usage and price no cheating with costumers and u have any problem they sort you out immediately
Such a horrible horrible system they have. Eon is the heating provider for the apartment we just moved into. They keep charging us ridiculous amounts of money for heating WE DONT USE. STAY AWAY FROM THIS COMPANY. you will REGRET using them
HIYA, i have been with Eon next for quite a few years they keep telling me i an the only one who is havingtrouble signing in . i paid for a computer personto come to my home and after 1 hr 30 min wastold google, duck duck, edge, fire fox, are all workingfine, the computer man then took me to web sites full of people with the same prob,s, also told i am stuck with them till end of june 26,if you have the same porb,s please replay adrian.
Absolutely shocking company have had electric turning on and off every 10 minutes been waiting for it to be fixed for 2 days and the workmen will refuse to work if u have cobwebs in ur 20 year old cupboard even after tell them I suffer with bad mental health I have had nothing but stress off this company and I am still waiting for a new metre to be fitted
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