Eon are hands down the worst company I've EVER dealt with in any industry in my 48yrs on Earth. The house I bought was supplied by Eon yet they had messed up the old meter readings amongst other things. They had the meter reading 7000+ units over what it reads and have threatened and abused me for close to two years for thousands of pounds I've never owed. Called me a liar, stupid, confused and also racial slurs. Threatening to send people to my house for a 'Face 2 Face' spelt exactly like that and not allowing me to leave. I've spent 200+hrs actioning this and days, weeks and months stressed out in addition. My mental and physical health are in tatters and now they realise I've been honest all along they've offered me £125. I'm sure they've broken a bunch of laws and they're still trying to force me to stay when all I want is the amount they say I owe so I can pay it and leave. Only then am I able to go to the ombudsman, citizens advice, MP and a solicitor as they've dragged out this complaint for over 18months and still won't send me a deadlock letter. Amoral psychopaths.They ought to be in prison.I've got a great credit score as I always paid my bills and they've used this against me threatening to ruin it continuously. My accounts are supposed to be on hold yet I've had to remove my phone number due to recieving threatening calls numerous times a day. Often people laughing at you, swearing and on occasion using racist language. They're simply awful and I'm close to cracking up. They know this and pass me around the office for other staff to laugh at. They refuse to give me an email address I can use for my complaints handler and insist they only have the one generic email to use.Honestly, it's unbelievable. They're clearly doing it on purpose. I'm a university graduate and my conclusion is that all this is willful and institutional.Utterly disgusting.
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