We recently bought a house. The old owners were with Eon. We already had set up with our previous utilities company that we were changing houses but staying with them and what date to start it.The old owners gave meter readings and what day to end it but eon instead of shutting off the utilities before us moving in decided to send us a bill for the 2 weeks between the old owners moving out and us moving in.We called and paid the amount of 8.75 even though we thought it was unfair to pay for usage that we didn't use. The agent was told that were were not staying with them and she confirmed there were no additional charges on the account so we were considered done with them.We just received another bill from them of £37 of usage between those dates. When we called and asked why that wasn't mentioned in that call they gave some BS excuse that they didn't have all the info at that point.They refused to let me speak to the manager about it either.I wouldn't go with Eon if they were the last company on earth. I would put a hamster wheel attached to a generator and have my family take turns making that work before doing business with them.
Claim your business profile now and gain access to all features and respond to customer reviews.
