Never known any utility company as bad as E.ON no compassion, my bills make no sense, I pay a lot per month and use hardly any gas or electricity yet they tell me I’m in debt, pushing me to pay up immediately or they are going to change my direct debit and up it by £50 more!! Per month. Then they want me to sign up to Paylink and give them access to my bank account? Who do they think they are? They make up bills I think! No customer service, they actually do not care, I’m astounded by the reviews I’m reading on here, they really are lowest of the low, do not sign up to them there are better deals and better utility companies I shall be leaving as soon as I can clear what I supposedly owe, seriously need investigating into how they handle situations, no possible way I’ve used the amount of electricity they say I have but they have ignored my request to come and check my meter or read my meter I was told they don’t have anyone in my area to do this, laugh me a big company has no engineers? They hound you for smart meters though! Still do even though the engineer called last year and said he couldn’t fit one in my home. Just avoid, cold uncaring useless and can’t be bothered to phone you hide behind WhatsApp, seriously what kind of customer service is that? It’s lazy, awful dreadful customer service AVOID!!
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