I have experienced exceptional financial difficulty and personal issues over the years. On my way to getting straight Eon are the only company I owe.
I had a conversation with an agent in their "specialist team" over three weeks ago.
We set a course of action for me to complete and send in a financial statement via step change which I did on the same day.
Since then I have sent three emails and left 3 messages for the agent and she has not had the courtesy to return my calls or respond to information received which she had asked for.
All I am now receiving is a bombardment of emails and texts demanding payment and asking for a meter reading!!
I've had enough of this deplorable company and their non existent customer focus!! I've had enough!!!!!!!!??!!!
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