I was looking for a fast service to provide RSA for a job I was starting the following week. While it was convenient to complete the sections at home, I was incredibly frustrated by the video submission section. Not only is it revealed you have to complete this section AFTER completing the multiple choice and paying for the course before you receive your RSA, the marking was super inconsistent, borderline incompetent. While some feedback was valid and appreciated, I am now sure that every new submission was marked by a different assessor with a different idea of a 'right' answer. I received contrary feedback on 1 question I had to resubmit 3 SEPERATE TIMES and then wait 2 days every time to see if that was correct. When I rang the help line (number not listed ANYWHERE on the site - red flag!) and was given another number to speak to an assessor (who was the only good part of the whole experience - very helpful), she basically told me after listening to my 'wrong' answers that they were fine and she wasn't sure why they had been marked wrong. So even after giving myself a week to get the accreditation it took into the next week to receive, long after it was due for my job.
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White Card (Construction) | Responsible Service of Alcohol (RSA) | Responsible Gamling Service (RSG) | Licensee and Management of Licensed Venues
