I enrolled with Express Online Training (EOT) expecting a smooth process, but the experience has been frustrating. Assessment marking is extremely slow — it can take days before you hear back. If you email to ask about progress, they often offer to “speed it up” for an extra $50–$60. This feels intentional, as if the slow service is designed to push people toward paying more.For a registered training organisation, this is disappointing. The process should be transparent and fair, without hidden upsells or pressure tactics. I wouldn’t recommend them unless you’re ready to pay extra just to get reasonable turnaround times.
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