Original Message: They delivered the wrong parts. I emailed and they said return it...Wait, I have to pay return shipping AND a 25% restocking fee? I'm not even sure they will reimburse me. Just shipped back this morning and will wait wait and see but not taking any chances, I already put in a complaint to BBB and my credit card company. Anyway, I emailed 2 more times, no response. Like so many others have said in these reviews, Do NOT do business with this company. They are shady and have no customer service representatives to help. No one! No phone number either! Are you kidding me?!!! Parts received were not only incorrect but do not even resemble what I ordered! EDIT: They got back to me finally via email once again and tell me they refunded $39.95 but I will not be charged the 25% restocking fee. But the cost was $56.95! SO a partial refund!? And still I'm out the $10 return shipping and so no help there.I sent a complaint to my credit card company and they found in my favor returned the rest of my money (less the return shipping which I ended up eating). My advise, stay way from eparts.com. Second, check out their BBB reviews and BBB rating (F-rating).
Claim your business profile now and gain access to all features and respond to customer reviews.
FREE Shipping! Deep Discount 25-75% OFF Retail Prices!
