epartsfast.com

2.3
2.3 Based on 141 reviews

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Average Rating

2.3

/
5

141 Reviews

5 Star
30%
4 Star
1%
3 Star
2%
2 Star
1%
1 Star
65%

All Reviews

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Review Time

Judy Newton
Ordered a dryer heater for a Kenmore Elite, received one for an LG. They were not compatible. One

Ordered a dryer heater for a Kenmore Elite, received one for an LG. They were not compatible. One had two leads, the other had 1. I filed on the website. No response. A week later I checked, the case was closed. I opened another... same story. So I used a different address, twice.. no response. Somewhere on their pages it says if they ship the wrong items, they send you a label to return it. NOTHING... NO word, NO communication. Filed with the BBB

1
Date of experience: Mar 19, 2026
Bill Mccann
My item clothes dryer heater coil…

My item clothes dryer heater coil arrived on time as stated in great condition and part works great very pleased with my experience would recommend you to anyone

5
Date of experience: Mar 17, 2026
Mary
Handle for an old microwave

I ordered a handle for a twenty-five year old microwave oven. No other parts site had the handle. It came promptly. My handyman installed it. It works.

5
Date of experience: Mar 03, 2026
Hedley Green
I have ordered numerous times and have…

I have ordered numerous times and have always received excellent customer service in that my parts always arrived when promised for a good price. Thank you

5
Date of experience: Mar 02, 2026
Judy Newton
Ordered part for Kenmore, got one for LG that was imcompatitble

Ordered a dryer heater for a Kenmore Elite, received one for an LG. They were not compatible. One had two leads, the other had 1. I filed on the website. No response. A week later I checked, the case was closed. I opened another... same story. So I used a different address, twice.. no response. Somewhere on their pages it says if they ship the wrong items, they send you a label to return it. NOTHING... NO word, NO communication. Filed with the BBB

1
Date of experience: Feb 27, 2026
Sissa’s Place
Fast delivery correct product easy to…

Fast delivery correct product easy to use website design thank you for your commitment to customer service and supply and demand.

5
Date of experience: Feb 13, 2026
Poppa Wolfe
Sorry about bad review

I really cannot put this on the company. I would have to put it on the U.S. postal service. I ordered the part which told 5 to 7 days delivery. Well it was to be here January 26. It will be January 30 and no part yet and no response or communication from USPS as to where it is. January 26 says in Indianapolis and next day says in transit but no communication after. Sorry but I cannot give a good review on something I don't have.

1
Date of experience: Jan 29, 2026
Olivia Mussett
Avoid! Rush shipping takes 8 days!

I ordered a part with rush delivery that I paid $20 for. 8 days later and the part is still not here. Shipper did not ship it out when they were supposed to and tried to blame the weather...in Arizona. I contacted customer service and they refused to even contact FedEx to refund the shipping cost. They also refused to cancel the order, even though it didn't even seem that the part had been shipped. Avoid buying anything from this company. Rush shipping is a joke.

1
Date of experience: Jan 26, 2026
Elizabeth
Unhappy Customer

I ordered the part on 1-17-26 and when I got to the check out page, I purchased the $19 1-3 day shipping option because I needed the part fast. The company advertised "Fast Shipping." Fedex was advertised on the website as a shipper and I don't mind paying shipping on something I need quickly. However, I received an email several days later that it shipped USPS. I tried to make contact immediately - multiple emails and left a voice message - to get someone to contact me. No luck so far. No return phone calls and no email back.USPS cannot get anything delivered in 1-3 days. As of 1-26-26, the part has still not arrived and I have been unable to make contact with anyone, as I would like to know how to return the part once it arrives for a full refund.

1
Date of experience: Jan 26, 2026
Brent Massey
Timely & Correct

Received my replacement parts for an LG Dryer on time and they fit perfectly. And the price was really good!

4
Date of experience: Jan 24, 2026

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