This company is completely unreliable. I traveled to southern Ireland for a fishing holiday and went through a toll area during my journey. Days later, I received a 'Standard Toll Request' for £7.08 for the first trip and another request for £7.10 for the return. The vehicle class they assigned to me was incorrectly listed as suitable for up to 8 passengers, while my car only accommodates 5. I attempted to call the company twice and spoke to two representatives who seemed clueless. I was then told by a supervisor that it was a system glitch. I was advised to write in my appeal, which I did, but I received no further communication. Instead, I was sent another notice for £52.47, despite being told my case was on hold. Each time I called, I requested to speak to someone in the 'fines' department, but was denied. I emailed them again only to receive a reply reiterating that my case was on hold. Today, I received a 'Toll Violation Notice' for £166.90. It's frustrating to deal with this company, and I plan to reach out to the media and legal counsel regarding this harassment. They are completely unprofessional.
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