I was travelling to Ireland to bury my father after burying my mother the week before. I paid all the standard tolls where you actually see a classic toll boothe and swipe your card which I did multiple times. After a month or two I received a letter from EPCPLC stating I'd gone through a Dublin M50 Barrier-free toll.I was shocked to receive this letter as I thought I'd paid all my tolls down to Southern Ireland. Having no idea I'd passed through a barrier free toll I appealed this online and was advised my case was put on hold and would be 'reviewed'. Weeks letter after no further letters or email correspondence I receive another letter 24/10/2024 stating that my outstanding journey fee of £6.26 now has an insane additional £101.44 of arbitrary fees.Absolutely pathetic, predatory and unprofessional communication from EPCPLC. After losing everything of value in my life in the last 3 months this is pushing me over the edge and I can't take this anymore.
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