Hi Everyone,I would have given NO stars ⭐️ if that was an option. I received a collection letter on the 10/03/2025 for a fine dated 08/09/2024 nine months later. I went to their website to state my case and to my disbelief they don’t have an email address to send my query but instead offered a few pre ordained questions to use and a UK telephone number and believe it or not a FAX number. It’s 2025 and they offer a FAX number maybe a telegram service or Morse Code service should also be options so it’s made almost impossible to communicate or deliver myside or complaint. Laughable if it wasn’t my money!! I made my case through the limited options available and when I received on the 06.05.25 the refusal answer the price had increased by €4.50 on top of the original fee requested. It’s not a fraudulent entity but simply a company employed by the Toll operators in many European companies and governments throughout Europe for collection of outstanding tolls with very Excessive Admin fees. They answer to nobody therefore the have limitless power so they don’t offer a seem less process for the payee which are all of us. They instead offer Fax communication as an option to strongman my point and a telephone service which if you don’t accept their recording option they tell you to hang up. A terrible customer service company with all the power and basically no one to answer to. Strange also that EU countries use a UK company to handle their toll affairs considering the UK decided themselves to leave the EU. Thanks Alan
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