I have travelled with my family for a holiday from Denmark to Hungary, 4 months later I have received 3 penalty charges even though I have paid all toll charges as I should while we were there. I have luckily kept my receipt as proof. I have emailed them with a proof and I thought that was it. The next thing is that I get another letter that I have not provided Vehicle Registration Document which wasn’t requested in the original letter when being asked for a proof that I have paid the toll charge. It is so stressful dealing with all of this for absolutely no reason, I did nothing wrong, paid the toll as I should and now being threatened if I miss the deadline I have to pay more, I have to pay correction free if my application is approved, they suggest to pay penalty charge anyway even though I’m a victim here I just really wish I never went on holiday over there. The systems clearly aren’t working properly and this company’s job is to unlawfully claim money from people that don’t owe anything
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