This company is an absolute joke! I received a letter from them in November 2022 relating to a toll charge in Portugal in 2019 which I had paid at the time at a local post office, I kept the receipt for a year in case of a problem. I replied immediately by post explaining that I had paid the charge which they never read, they sent me a further Charge Certificate with another £8 added. I then went through the Representation process, which has taken them until now to inform me my Representation has been rejected (no surprise there). To add insult to injury the only way to pay is electronically, I was hoping to send a cheque minus the extra £8 with a covering letter explaining the deduction as I had replied to them in a timely fashion and they had not even read my letter. I would give them minus********** if I could . WHO ARE THESE UNACCOUNTABLE PEOPLE. I have ticked the box so EPCplc will know about my review, but I guess they are too ignorant to take any notice of anything anybody says.
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