My rental company in Portugal did not provide a transponder for the toll when I rented a car in March 2022. I though the collection was automatic as in most countries.Epcplc then charged me first in 2022 and I paid. Then I got an extra charge in July 2023 and I paid again as it was a small amount. Today September 7 / 2023 I got two more collection letters from Epcplc referring the registration number of the car in Portugal. I Called Epcplc and talked to a lady that told me that I could try to make a complaint on their website. The website is very archaic and requires detailed personal data. Based on the reviews on trust pilot this company seems to be some kind of scam operation and cannot be trusted to handle personal details beyond name and references to the car rental.Trustpilot says that a copy will be sent to the companies info address. For your info, that address in blocked :))
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