Had a problem with a shower that I couldn't fix and had water running non stop. Contacted EPHG on bank holiday Monday, prompt reply to the phone call, took details and they understood the problem. Plumber arrived in just over 60 mins, very polite, came in and sorted the problem very quickly. Also went on and finished installing the rest of the shower. Great service, full up front details of the costs and didn't vary from what they offered. Would recommend anytime.
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EPHG offer an emergency electrician, plumber, heating engineer that is gas safe.
Our business model is to firstly give our clients the best experience in there time of need and to raise the quality of service being given by trying to make contractors do a better job.
EPHG currently have over 60,000 clients, 8 staff taking the calls and hundreds of contractors being a national company covering an estimated area of 98%.
Even though our terms and rates are available online, we verbally explain the rates, take a deposit, ask our clients to reply to a text or an email in writing to confirm the agreement including rates over the phone before we start the work. If we don't get a written agreement, our clients can ask for the payment to be voided the same day or a refund any other day.
Our aim is to raise the quality of service in many individuals with highly trained staff by trying to make sure you don't full prey to potential crooks or unprofessional trades.See more
