The staff at the telesales department are dishonest. I requested a callback from two employees, but neither contacted me. I applied online for a fiber connection and was pushed to get a SIM card connection as well. After signing the contract, I was told to wait for a call for installation. I was promised 12 months free for both services. However, the SIM card activation took two weeks. After signing the documents, I requested proof of the offers, suspecting potential billing issues, but was told I only had a SIM connection, not fiber. I submitted a complaint online and received no response. I am canceling the service with these dishonest individuals. Stay away.
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