I encountered deceptive practices! When offered a 24-month mobile contract, the representative assured me the price would remain at €14.99 with no additional fees. This claim has proven false, as I now pay close to €20 with added charges, and many local calls are excluded from the 'unlimited' plan. When I raised this with the same representative, she had nothing to say and redirected me to another department, which also provided excuses for the increased charges. Beware!
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