epicgames.com

1.4
1.4 Based on 161 reviews

...

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Dana S.
Eight months of unresolved issues with support

After eight months, the support team continues to refuse assistance for a straightforward email issue. The online chat leaves me waiting for five hours, only to close without any response. They don’t provide alternative communication methods, forcing a 24-hour wait to try again. This situation is testing my patience and feels like it’s pushing me toward legal action.

1
Date of experience: Jan 14, 2026

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