My spouse purchased a gift card, redeemed it successfully, but it didn't show up on the console account. I later discovered that it cannot be used on the console, and this information isn't provided until after the purchase. While it mentions that items can be bought through the laptop shop, it won't allow login with the console account and simply states, "you haven’t logged in with this account before." I opened a support ticket for assistance but received no response. I also requested a refund, but again, nothing. The customer service is non-existent. It feels like a scam, especially since these cards are available in supermarkets.
Claim your business profile now and gain access to all features and respond to customer reviews.
