I paid £1 thinking I was getting a one-time vehicle report, but it turned out to be a 3-day trial that automatically switched to a £49.99 subscription. The details about the subscription were not clearly presented and were written in low-contrast text, which I missed during the purchase. I did not intend to sign up for an ongoing subscription. I canceled right after I noticed the charge and didn’t use the service beyond the trial. Despite this, the company refused to give me a refund and kept citing “company policy” instead of consumer rights, only offering store credit. I find this practice misleading and unfair. Given my experience and the numerous similar reviews, I would strongly recommend others to exercise caution before using this service.
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EpicVIN has been providing customers with comprehensive vehicle history reports since 2012. Our aim is to reduce uncertainty and fraud in the automotive sector by empowering prospective buyers with an informed insight into a vehicle’s history.
