epicvin.com

4.1
4.1 Based on 180 reviews

EpicVIN has been providing customers with comprehensive vehicle history reports since 2012. Our aim is to reduce uncertainty and fraud in the automotive sector by empowering prospective buyers with an informed insight into a vehicle’s history....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

180 Reviews

5 Star
69%
4 Star
5%
3 Star
3%
2 Star
0%
1 Star
23%

All Reviews

Filter Reviews

Review Time

Xanoop40
Informed Purchase Made Easy

I made a purchase without fully understanding what I was getting into. Therefore, I needed to find out how safe it would be for me to drive. By researching through a reliable source, I was able to ease my concerns with the information I found.

5
Date of experience: Jan 11, 2026
Scott Parker
Unauthorized charge for subscription

I was charged 99.99$ for a subscription after initially paying 1$ to check the service. Three days later, I was billed 99.99$ without my consent, and they are refusing to issue a refund.

1
Date of experience: Jan 10, 2026
Margaret C.
Avoid this service; it's a scam.

I strongly advise against using this service. I paid £1 for a report but was automatically subscribed, resulting in a £59.99 deduction from my bank account, which I have reported. Please steer clear of this.

1
Date of experience: Jan 09, 2026
Jeremy L.
Misleading Trial Subscription

I paid £1 thinking I was getting a one-time vehicle report, but it turned out to be a 3-day trial that automatically switched to a £49.99 subscription. The details about the subscription were not clearly presented and were written in low-contrast text, which I missed during the purchase. I did not intend to sign up for an ongoing subscription. I canceled right after I noticed the charge and didn’t use the service beyond the trial. Despite this, the company refused to give me a refund and kept citing “company policy” instead of consumer rights, only offering store credit. I find this practice misleading and unfair. Given my experience and the numerous similar reviews, I would strongly recommend others to exercise caution before using this service.

1
Date of experience: Dec 17, 2025
Lack of Response and Clarity on Charges

I’ve reached out to the support team regarding additional information but have not received a reply. It’s crucial for them to highlight that the £1 offer is a trial, ideally in a noticeable color during payment processing. I found it unclear that I would be charged £49.99 within three days in the UK. This unexpected charge was taken from my card without any prior indication from the company that it was a trial, or I would have canceled immediately. I only discovered the payment after receiving a notification from my bank. I sent an email requesting to cancel my account and also unsubscribed through my account. However, I received a response stating that my email wasn't registered, which is incorrect as I have proof of my correspondence regarding the £1 offer and my cancellation. Advertisements need to be crystal clear to prevent customers from unknowingly incurring charges. I feel uneasy that the company complicates understanding what consumers are agreeing to. I attempted to contact my bank, but they advised me to wait until the payment clears before raising an issue. I plan to address this with my bank tomorrow. I’m incredibly disappointed as it seems the company lured me in with the £1 offer, likely knowing many would overlook the high recurring charge. Also, be cautious, as this is an American company, which may lead to communication challenges. Please think carefully before signing up for the £1 trial to avoid a similar situation.

1
Date of experience: Dec 14, 2025
kidd6612
Untrustworthy Service

Untrustworthy service. They tricked me into a £50 subscription and are making it extremely challenging for me to obtain a refund. The initial report I received for £1 was also ineffective and inaccurate compared to a legitimate report I later acquired.

1
Date of experience: Dec 06, 2025
Ash Dando
Great easy to use

5
Date of experience: Nov 09, 2025
Craig Gillespie
Got lots of information but needed vin…

Got lots of information but needed vin number which wasent given

4
Date of experience: Nov 08, 2025
Nertila Isaku
the best program ever

5
Date of experience: Nov 08, 2025
J Gor Swenson
Easy to use

Easy to use, complete information with the ability to download the report

5
Date of experience: Nov 08, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • EpicVIN has been providing customers with comprehensive vehicle history reports since 2012. Our aim is to reduce uncertainty and fraud in the automotive sector by empowering prospective buyers with an informed insight into a vehicle’s history.

  • email info@epicvin.com
  • call +19546394497
  • language https://epicvin.com/

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More