epson.com

1.2
1.2 Based on 890 reviews

...

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Jaroslaw Mazur
Just avoid buying any product from this company. Clients support and their software updates are both

Just avoid buying any product from this company. Clients support and their software updates are both a joke. I bought my printer XP 5105 for over £100 (such waste of money btw) and wasted several hours of trying to fix cartridges errors myself. The original Epson ink cartridges costs fortune and when I've updated new software saddly right after I could not use third party replacement ones as "new software" preventing me of using them (errors you cannot skip). I can't even print my work using only one black cartridge now, as system asking me to replace them all (telling me to add also colour ones for no reason). Basically my printer is useless now, only scanner left. I've checked reviews online and figured out that is so many people having problems with their products and clients support. Honestly I would not give them even this one star if I only could. Once you've purchased their product it seems like they don't care about you anymore. Never ever Epson for me.

1
Date of experience: Feb 21, 2026

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