Stated their system was acting up and my password was locked and I have to make a new account.
I was in the middle of waiting a week for them to confirm everything, then on the phone for 35 minutes just to confirm what they and myself said at the start, I typed in my password and their system messed it up, but because I'm new, I have to set up everything yet again, complete waste of time and patience. The fact I have to give one star to these useless clowns instead a flaming bag of dog shit that represents them as a whole, service and etiquette.
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