equinox.co.uk

1.6
1.6 Based on 100 reviews

...

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Colby M.
This company is terrible

This company is terrible, I had to contact them to order a stand, which are basically two feet, left and right, fitted to the bottom of the TV. I broke them by accident, I have phoned and emailed them numerous times, and attached photos of the two stands, plus I photoed the two items from booklet i received when I bought the TV. Eventually they gave me a price for them, I phoned them to make sure they were the right parts, i received a vague answer to pass on my concern. Hours later i received an email, saying they didn't have a catalogue for spare parts for my TV, which contradicted earlier conversations. I will contact them again, but i doubt i will ever get my two stands. What a disgraceful company to do business with!!!!

1
Date of experience: Mar 07, 2025

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