Review Time
Horrendous company in every aspect. So bad infact instead of replying to reviews or apologising they get the negative reviews removed from trustpilot! I will keep reviewing with a 1 star review.. i need a new hobby so ill do it every weekend if necessary.
Ruined a 55” Phillips ambilight tv, no warranty on their repairs, terrible customer service, utterly useless. Do not let your broken electronics go to this place for repair.
I received outstanding support while handling a warranty claim on my mouse. I reached out during the holiday season to initiate a warranty case, which was then forwarded to the local service team. There was plenty of communication with both parties, and I was willing to wait until the holiday rush was over for a quick resolution, as I had planned some gaming. The mouse was sent out on Tuesday and was back in my hands by Friday morning!
From the start, when they reached out to me, they provided updates at every step of what was required. They adhered to scheduled appointments and called in advance to confirm their arrival. I can highly recommend this service for similar repairs.
From the initial contact, they kept me informed at every step leading up to the final repair. They honored their scheduled appointments and provided ample notice before arrival. I would highly recommend this service for repairs of this kind.
My experience was outstanding. They quickly identified and provided the necessary part. The pricing was fair, and the delivery was faster than expected. The staff were polite and helpful. I would highly recommend them and will certainly use their service again.
I had a warranty repair done on my television by this service. I was initially concerned after reading reviews, but they proved to be reliable. They kept me informed about parts ordering, and the engineer was friendly and professional, taking great care with my device.
In July, my television screen was replaced, but the technicians damaged the casing. The new screen lasted less than a month. I reported the issue, but they keep asking for pictures despite my repeated submissions. They keep closing the case without resolution, and it's become a frustrating cycle.
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