I am complaining to the financial ombudsman!!!An engineer came to my home, dismantled the LG TV, and said he had the wrong parts. I immediately complained to D&G (Which they did not log).Since then, I have had three visits and have dedicated time to wait around all day for a visit. They even had the audacity to take a picture of my door! As if that's proof, they called me withheld ONCE, so they can also use it as proof.I have written a complaint/resolution letter to D&G and Equinox (3rd party). If my TV is not replaced, I will continue my fight with assistance from the wonderful ombudsman.Thank you all for your reviews. I began to feel victimised by these scammers, but now I know I am not alone.
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