equinox.co.uk

1.6
1.6 Based on 100 reviews

...

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Ken P.
Absolute poor customer service

Absolute poor customer service. Tv insured with D&G who told me call back within 2 working hours, text states 1 working day no call back. 2nd working day I phone D&G who put a further request in still no call back end of day I am calling D&G who put me through to a landline number and the customer service advisor just tells me straight to phone the other number and she doesn’t know the options and in all honesty this person didn’t want to be on the phone at all. I’ve now lodged a complaint with D&G. I hope they don’t renew their contract.

1
Date of experience: Oct 25, 2022

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