An absolute nightmare and complete shambles of a company. I've had to unfortunately deal with these multiple times now, both due to a warranty claim with Philips.The first time, after 2 months of replacing parts and trying to fix the television set (they never did) - I managed to get a replacement direct from Philips.Fast forward another year and the TV is faulty (again). This time it needs a new screen, apparently.Once again I'm handed over to these clowns by Philips. 3 and a half weeks in and 2 failed engineer visits later still no working TV.Each time your engineer fails to turn up - it's another 3-7 day wait as they put you on the 'next available slot'.Oh and over an hour just to get through to customer services (who by the way, have no intention or care for providing customer services).How these lot are still in business I will never know. Do yourself a favour, save yourself the stress, run far away.
Claim your business profile now and gain access to all features and respond to customer reviews.
