equinox.co.uk

1.6
1.6 Based on 100 reviews

...

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William Foster
The worst company I have ever…

The worst company I have ever experienced. Repair booked by Philips using this company and the engineer only half completed the job, when I highlighted to him he raised his voice and argued with me in my own home! He finally agreed to fix the issue and then stormed out of my house when it was done. When I realised he’d left, I checked the TV to see that there were large deep scratches over the display that weren’t there before. WhenI tried to phone this bunch of cowboys it was. 40 plus minutes each time to get through. I arranged another repair for the issue through Philips and the same engineer turned up and suddenly left. He told me he’d been advised not to repair. When I checked with customer service he’d told them the TV was fine and didn’t need repaired. Liar and a fraud.If I see this company’s name on anything again I was cancel and run for the hills!

1
Date of experience: Oct 10, 2023

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