equipmentmastergroup.com

3
3 Based on 17 reviews

Equipment Master Group is a trusted supplier of high-quality golf carts, trailers, and a wide range of equipment designed to meet the needs of individuals, businesses, farms, resorts, and industrial operations across the country. We specialize in offering...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3

/
5

17 Reviews

5 Star
22%
4 Star
6%
3 Star
39%
2 Star
6%
1 Star
28%

Filtered Reviews

Filter Reviews

Review Time

John Kiser
Never got my golf cart. My golf cart supposedly shipped and you could follow the shipping progress w

Never got my golf cart. My golf cart supposedly shipped and you could follow the shipping progress with a link they provided. Then the updates stopped coming and a notice was received that the shipment was on hold due to inclement weather. There was no way provided to get in touch with the shipping company. Whoever answers the phone at Equipment Master sounds like a Nigerian working from home. He apologizes and promises to get back to you and never does. Unfortunately, I wanted my golf cart as quickly as possible and thus used Wire Transfer. They answered phone until I mentioned I wanted my money back since i never received the cart.
This company IS A SCAM! and should not be trusted nor used fro any products. I plan to write many more reviews on this company as investigations progress.

1
Date of experience: Apr 17, 2026
Amanda Russo
Great experience buying a shipping…

Great experience buying a shipping container from Equipment Master Group. The pricing was transparent, and delivery was right on time. The container was clean, solid, and exactly what I needed. Customer service was excellent throughout the process.

3
Date of experience: Apr 17, 2026
John Kiser
Never got my golf cart

Never got my golf cart. My golf cart supposedly shipped and you could follow the shipping progress with a link they provided. Then the updates stopped coming and a notice was received that the shipment was on hold due to inclement weather. There was no way provided to get in touch with the shipping company. Whoever answers the phone at Equipment Master sounds like a Nigerian working from home. He apologizes and promises to get back to you and never does. Unfortunately, I wanted my golf cart as quickly as possible and thus used Wire Transfer. They answered phone until I mentioned I wanted my money back since i never received the cart.This company IS A SCAM! and should not be trusted nor used fro any products. I plan to write many more reviews on this company as investigations progress.

1
Date of experience: Apr 17, 2026
Hollie R
My experience with Equipment Master…

My experience with Equipment Master Group was average. The service was okay, but there is definitely room for improvement. Communication could be faster and more clear. Overall, not bad, but not outstanding either

3
Date of experience: Apr 12, 2026
Ashley Thomas
The product quality was acceptable but…

The product quality was acceptable but not exceptional for the price paid. Customer support did respond, but it took some time to get clear answers.

3
Date of experience: Apr 06, 2026
Karan Mehra
The equipment I received from Equipment…

The equipment I received from Equipment Master Group works as advertised and the quality is solid. However, the delivery took much longer than quoted, and it was difficult to get a status update from customer service. Good product, but the logistics could be smoother.

3
Date of experience: Apr 03, 2026
Linda South Florida
Never got my golf cart

Never got my golf cart. My golf cart supposedly shipped and you could follow the shipping progress with a link they provided. Then the updates stopped coming and a notice was received that the shipment was on hold due to inclement weather. There was no way provided to get in touch with the shipping company. Whoever answers the phone at Equipment Master sounds like a Nigerian working from home. He apologizes and promises to get back to you and never does. Thankfully I used Amex. This company is most likely a scam.

1
Date of experience: Mar 31, 2026
runkyahoo.com
Where is my golf cart?

I ordered a new golf cart on March 4th and the process has been sketchy from the start. Like taking 6 days just to get the shipping address corrected. I got shipping and tracking information that said my cart would arrive March 20th. Then it showed it had been in Pittsburgh on hold for inclement weather. After 7 days on hold I called and was told it was actually an insurance issue. Now I got a new delivery date for March 31st,.. tomorrow but my tracking shows it is still in Pennsylvania but the memo on it says it was released 6 days ago. I can't seem to get anyone to give me a clear answer as to where my cart is and if I am actually getting it tomorrow. This has been a terrible experience so far. I sure hope my cart arrives tomorrow. But I seriously doubt it.

1
Date of experience: Mar 28, 2026
Johanna Becker
We ordered a 9,000 golf cart March 3rd

We ordered a 9,000 golf cart March 3rd. I have called, emailed and sent text some answered with brief information as to where the cart is since the shipping company shows our cart has been in Pennsylvania since March 10th, 2026.No one will explain why so long in one state. I cannot get a new delivery date so we can be sure to be home and no one will call us back. We are worried!!!Don Rogers

1
Date of experience: Mar 03, 2026
Logan Rankine
I was a bit skeptical ordering a golf…

I was a bit skeptical ordering a golf cart online, but Equipment Master Group exceeded my expectations. The free nationwide delivery was a huge plus, and everything arrived safely right to my doorstep. The cart looks amazing and runs perfectly. Very satisfied customer here!

3
Date of experience: Mar 03, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Equipment Master Group is a trusted supplier of high-quality golf carts, trailers, and a wide range of equipment designed to meet the needs of individuals, businesses, farms, resorts, and industrial operations across the country. We specialize in offering reliable, well-maintained equipment that delivers performance, durability, and excellent value for money.

    Our product range includes gas and electric golf carts for personal, commercial, and utility use, along with heavy-duty trailers and other essential equipment tailored for transport, logistics, landscaping, agriculture, and recreational purposes. Whether you need equipment for daily operations, large properties, events, or specialized projects, Equipment Master Group provides solutions that are practical, efficient, and cost-effective.

    We pride ourselves on nationwide delivery, ensuring that customers can receive their equipment wherever they are located, without hassle or unnecessary delays. From order placement to final delivery, our process is transparent, well-coordinated, and customer-focused.

    At Equipment Master Group, trust and professionalism are at the core of everything we do. We work closely with our clients to understand their requirements, offer clear product information, and provide dependable support before and after the sale. Our goal is not just to sell equipment, but to build long-term relationships based on reliability, honesty, and consistent service quality.

    With a commitment to customer satisfaction and dependable nationwide logistics, Equipment Master Group continues to be a preferred choice for customers seeking quality equipment and a smooth purchasing experience.See more

  • language https://equipmentmastergroup.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More