Review Time
Renewal by Andersen states they have a life time warranty. Sounds good but that's not exactly the case. Their lifetime warranty is only 10 years for parts per the Denver person we spoke with. Our windows won't close completely because of worn out cranks and because the windows are older then 10 years they stated it was a billable repair and not warranted. Be sure you understand their warranty should you choose to do business with them
The crew came out and were excellent they were polite knew what they were doing and did their job I was very impressed by their knowledge of what they were doing and making sure that everything was done right. I was very impressed by their workmanship.. I would recommend them
We had a new door installed. The Renewal by Anderson team was great. Abbes (the Team leader),Andrew and Thomas were all very professional and completed the job the same day. We are so excited with our new door. We can now go through the front instead of the side garage door. It feels like a real home now. Also perfect timing that the door was installed right before the second snow storm arrived in Dutchess County area. This family is 100% happy!
Kind regards,
The Munson Family
Oh where to begin.... Um let's start with the quote. We were looking at getting 14 windows and a French door replaced. I've heard renewal by Anderson was expensive but was absolutely appalled by the quote $127,000. Yes you read that correctly. 1/3rd the cost of the house. After being displeased with the original quote the sales rep went on to offer discounts bringing the quote to somewhere mid $90k still absolutely laughable. A simple search shows they've been in multiple class action law suits with false advertising, inflating prices and offer these "limited" discounts to pressure the buyers into making a split second decision when in reality the "discount" never actually disappears. Definitely shady business tactics and they will absolutely not be getting any money from us. These are used "car salesman" to the absolute worst extreme.
The experience was fine. Installation seemed professional. Yet worst decision for our house that we have made. We are sick about it. We have an historic home and the inside of the vinyl windows look cheap and crappy. We have ordered special wood paint to try and make it look like wood instead of really crappy plastic. The hardward looks like cheap bathroom hardware. I guess we will now have to spend 2000 dollars to get the brass hardware. Our wonderful deep window sills are now gone. WE ARE SICK... JUST KEEP YOUR OLD WINDOWS!!!!...You will never get your money back in electricity savings to make it worth ugly vinyl!
Loyal Anderson customers. Bought their vinyl double pane windows and sliding doors for our entire house years ago because they were touted by Anderson as "top of the line"
Now Anderson's latest commercials have a lady literally slamming vinyl windows as "cheap". Nice job.
By the way we have had multiple issues with their windows and sliders -window glass discolored and leak both air and noise, window cranks broken or very difficult to open, vinyl discolored,
Sliders very heavy and difficult to slide.
Loyal Anderson customers. Bought their vinyl double pane windows and sliding doors for our entire house years ago because they were touted by Anderson as "top of the line"Now Anderson's latest commercials have a lady literally slamming vinyl windows as "cheap". Nice job.By the way we have had multiple issues with their windows and sliders -window glass discolored and leak both air and noise, window cranks broken or very difficult to open, vinyl discolored,Sliders very heavy and difficult to slide.
Initially I filled out a form online to get a quote for a door with renewal by anderson. At first they told me they didnt service my area so I wrote them off. Then a couple months later I got completely spam called by them. 4-5 calls a day, finally answered got them to come give me a quote (they now service my area they said) told me to set aside 90 minutes for the quote. Which I thought was a long time for a single patio door. The salesman came, he was pretty knowledgeable and polite and not real pushy but the quote I got, for 1 door was over $32,000. Need less to say I wont be going that route. Omg reason in giving a 2 star instead of 1 is because the salesman was respectful and not too pushy. Absolutely outrageous pricing, local hardware store is under $2000 for similar door.
I agree about the high price, but their installation team was amazing! The team showed up at the time they promised and began working immediately. Every one of them was courteous and mindful of the job they were doing. They installed a patio door and front entrance door. I have absolutely no complaints.
I am so sick of this horrible company. I contacted them in March 2025 about getting hurricane windows. We met with them, agreed on what we needed and how they had to look for our homeowners association. We were given the correct measurements , etc and said fine go ahead . However, they were to give us a 25% discount (still have not done this). We tried to contact them numerous times about various issues and would not hear back for months at a time. Finally, they were to put the windows in at the end of August 2025. However, they were not ready and did not get some of them put in until September 29th. However, they still had 3 more windows to put in. About a month later they put one more window in. Then, we find out that they had not made the one window and that they now would not be able to make the other window. They made one of the windows wrong(and not to the specs we saw) and but they had brought one(and the window that was there was ready to fall out), we had them put the window they brought in. The plan was for them to swap it out once the made the one for that window. This was to happen in November, was delayed until December. Then., we get a call that they would not be able to make the one window and would not give us an answer on the other one. Then, in January 2026(almost a year after our first meeting with their sales reps), we get a call from a corporate person who would not even let my husband speak and kept talking over him. Now, they still have not mentioned about the one window they were to have been making since September and they are telling us that they are still charging us for the windows that we will not be receiving. (This is theft) . In addition, even though we told them in March of 2025, that as long as they were made from the specs we had in the contract that it would be fine with our homeowners association, they are blaming us for the one window that they now claim they can't make . The only reason I went with this company was they were (according to their ads on TV), great at coordinating with all the departments at Renewal by Anderson. This has not been the case and I really don't appreciate them now stealing our money by not refunding the money for the windows we will not be getting. In addition, our house has been in chaos since September 2025, as we have had to pack things up and move things so they could get to the windows . Further, we can't get the windows inspected by the city and approved until all the windows are in. This issue needs resolved by us getting the 25% (we deserve more at this point) discount and have the 2 windows removed from what we owe them and then I never want to hear about Renewal from Anderson the rest of my life.
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Renewal by Andersen is a full-service manufacturer and installer of replacement windows and doors. Windows are custom-built, professionally installed and backed by a strong warranty. We offer free in-home consultations to go over your needs and design options. Renewal by Andersen is located in more than 100 U.S. markets and has installed more than 8.5 million windows in 1 million homes.See more
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