equityedge.io

I want to share my experience with Equity Edge to help other traders make an informed decision. For

I want to share my experience with Equity Edge to help other traders make an informed decision.

For context, this is my second account with the firm. On my first account, I breached the rules due to a miscalculation in lot sizing, which I fully acknowledge and take responsibility for. I understand the importance of strict risk management and have since been careful to stay within the defined limits.

On this account, however, the situation was very different.

I was actively trading in profit, with my account showing approximately $51,770 in equity and a 73% win rate across 41 trades. Despite this, my account was suddenly marked as “failed” due to allegedly breaching the 1% risk rule.

The issue is that there are significant inconsistencies across their systems:

The pricing and account data differ between their app, MT5 platform, and email reports
At no point was clear, consistent evidence provided showing that I actually violated the 1% rule
The account dashboard reflected an equity of approximately $51,770 at the time, indicating the account was in profit, not in a level of drawdown consistent with a breach

Based on both MT5 and the Equity Edge platform, my active trades remained approximately $200 away from any potential 1% rule violation, and roughly $1,300 away from the daily loss limit.

Additionally, I was provided with a breakdown of three trades, which were claimed to have resulted in a loss exceeding $500. However, based on my MT5 trading history:

One trade resulted in a profit of approximately $300
Two trades resulted in a combined loss of approximately $340

This reflects a net drawdown of roughly $40.

Even when considering the floating profit and loss at the time, the figures do not align. My floating losing trades were approximately $340 in total, while my floating winning trade was just below $300, resulting in an overall floating P/L of approximately -$40 to -$50. This further contradicts the claim of a loss exceeding $500.

It is also important to note that all three of these trades were still active at the time they were closed from Equity Edge’s side. This raises further concerns regarding whether calculations were based on floating drawdown rather than realized losses, and how the breach was determined under these conditions.

To resolve this, I provided detailed documentation, including screenshots and screen recordings, clearly outlining my trades, risk exposure, and account metrics. Despite this, my concerns were repeatedly dismissed without proper investigation or explanation.

I also made a reasonable request for a resolution — either to reinstate the account or to provide a new account of similar value if this was indeed a system-related issue. I was informed that this might be due to a system discrepancy and that the matter would be reviewed. However, no meaningful follow-up or resolution was provided.

Additionally, I made multiple attempts to escalate the matter and speak with a responsible consultant for clarification, but these requests were not accommodated.

In addition to this, my experience with customer support was extremely disappointing. Instead of reviewing the evidence and providing clarity, I received dismissive responses and was told not to contact them further. Shortly after, I lost access to the app and email communication appears to have been blocked.

To be fair, I understand that prop firms must enforce strict risk management rules. However, transparency, consistency, and professional communication are essential. Traders should be able to clearly verify pricing, risk metrics, and rule violations across all platforms.

I would strongly advise traders to proceed with caution and ensure they fully understand how risk rules and pricing are calculated across different systems before committing.

I can easily provide screenshots, Screen recordings and emails, confirming my claims and the clear price discrepancies. All of which was ignored and dismissed by customer support

I hope this feedback encourages Equity Edge to improve their system transparency and customer support.

*In response to Equity Edge response on Thursday 16th of April 2026

Your statements are factually incorrect and dishonest. Numerous emails with screenshots and screen recordings were sent to support that proves market manipulation and price discrepancies.

However each email was ignored and I was told by Hillary from support to stop contacting support as they will no longer assist. After which my access to the Equity Edge's app was revoked and emails blocked.

Proof can be provided to anyone who is asking. Anyone who want to trade a prop account, please stay away from this company as they manipulate accounts and provide fake reviews and ignore proof of their deception

Date of experience: Apr 16, 2026