I ordered a book from them, through Biblio, listed as new. When I received it, it was clear that it was a "print on demand" version: the text was oversized for the page, and ran into the center. I took photos, and requested a return.Biblio was responsive, and suggested to Ergodebooks that I just be refunded. Ergodebooks took a while to respond, and first demanded that I attach photos (which I had already done), then said there would be a restocking fee. When I pointed out that the book was unreadable and that I had already provided photos, they then sent a return label and said I would be refunded immediately once the book was received.I had suspected that they had fulfilled the book from Amazon (because of the print-on-demand nature), and the return label was indeed for an Amazon return center. I use Biblio as a way to avoid Amazon and Amazon's used book seller (AbeBooks) so was only made more irate by this.I returned the book, tracking showed that it was received. I did not receive a refund.In the end, Biblio refunded me by listing the book as "shipment has been canceled". I never received any follow-up from Ergodebooks.I had been happy to order from Ergodebooks in the past but will not do so in the future, and warn others not to do so either.
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