Purchased an oop original softcover copy of Sarah J. Maas’s ACOWAR for the outrageous price those old copies are going for. They sent me a tracking that was no good and on the supposed arrival date (as detailed on their site and not USPS) when it didn’t show I contacted them. It seems they shipped it then. And when it arrived I got a hard cover with no dustjacket that was not worth the price those books are going for. No care whatsoever with customer service. They are offering a full refund but I’m a bit nervous about trusting them to actually refund me once I send it off.
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