ergodebooks.com

1.8
1.8 Based on 101 reviews

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Isla A.
DO NOT BUY from Ergodebooks

Ordered from Ergodebooks via AbeBooks... HUGE mistake.Ordered 2 books, receiving tracking information for one. Thinking they were both in the same shipment, I waited. One book arrived.I emailed the seller Dec 12th via AbeBooks portal (the only way to contact them, apparently) & was not given tracking info. Emailed again Dec 17th to ask for tracking information on the 2nd book & the response was, "We would like to inform you that your items have been shipped separately. You may receive them in different packages and potentially on different days. Please rest assured that your items are on their way."Requested tracking information again on Dec 19th. Nothing. Enlisted AbeBooks customer service on Dec 20th to assist with obtaining tracking information from Ergodebooks. Finally received tracking information on the 21st.The first book received was ordered in error - my mistake. Hubby wanted books 4 & 5, but I mistakenly ordered books 1 & 4. I requested to return the unopened book 1 & was refused because, well, basically they didn't want to... Despite multiple requests to return the book, they refused because apparently the return policy via AbeBooks is very subjective - they can just say no & you have to eat the book. I will not be using AbeBooks nor Erdogebooks again. I recommend your spend your money elsewhere & save the headache.

1
Date of experience: Dec 05, 2024

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