This company, like others, is a complete disappointment. Their insurance may seem affordable, but they will find excuses not to pay. I had to return home due to illness and claimed for additional flight and medical expenses, but they claimed I was seeking reimbursement for unrelated issues and denied the claim. I've referred the matter to the Ombudsman and strongly advise against using this company or any associated with it.
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This is the Trustpilot page for ERGO UK Travel Insurance Ltd customers who reside in and have purchased travel insurance from ergotravelinsurance.co.uk. If you have purchased insurance from another ERGO or ERV country site please leave a review on their respective review page.
