Following up on my previous post from December 17th, I am still waiting on my claim. I was initially told it would be resolved in 21 working days after submitting on November 5th. Now, two months later, it's still unresolved. I’ve called multiple times and received no clear answers. I won’t be using this service again. I requested to speak to a manager, but that didn’t happen. I just want my issue resolved, not excuses.
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This is the Trustpilot page for ERGO UK Travel Insurance Ltd customers who reside in and have purchased travel insurance from ergotravelinsurance.co.uk. If you have purchased insurance from another ERGO or ERV country site please leave a review on their respective review page.
