This is the worst insurance company experience I have ever had. My claim is fairly straightforward, and I have sent all the relevant documentation. It has been 'in process' for over 2 months, and Ergo is refusing to send me an update or explain. They also didn't follow up on my official complaint, and are refusing to send me the 'final resolution letter' I need to take to the financial ombudsman. (staysure policy number 19142118)
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This is the Trustpilot page for ERGO UK Travel Insurance Ltd customers who reside in and have purchased travel insurance from ergotravelinsurance.co.uk. If you have purchased insurance from another ERGO or ERV country site please leave a review on their respective review page.
