DO NOT USE ... IMPOSsiBLE to speak to a person.. 3 hours on a messaging service.. One if my flights got cancelled by airline.. would not refund. I had paid for the flex insurance still no refund. BE careful.. book direct... last minute.com is horrendous .. no fault of my own lost all monies . Horrendous incapable un professional customer service that know nothing and you cant speak to .. a vompany is only as good as when things go wrong ...dont touch with a barge poleanyone aghhhhh! leave alone
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