The booking included flights to Barcelona, hotel and flight home. The flight home was PAID for but not actually booked by lastminute.com with the airline. We realised the day before our return flight wasn't showing on the airline app. Last minute blamed the airline, instead of just admitting their mistake and fixing it. The airline said that lastminute are not even authorised to sell flights! We booked and paid again for the flight home. Same flight. A few hours later, our original booking appeared in the airline app. Obviously someone at lastminute realised the mistake and sent the original booking to the airline. That left us with a duplicate flight booking. A total nightmare and extremely expensive. Lastminute will never admit the mistake was theirs. Moreover, when we reached out to them, we received a total brush off email response telling us that because we had SPOKEN to the airline, they were washing their hands of the entire situation. We're trying to get a refund for the duplicate flight. AVOID lastminute like the plague.
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