I sincerely hope that the company's CEO or anyone from the head office reads this review!The way the company's employees and customer service handled our Booking with ID: 2659301613 is disastrous, awful and beyond comprehension. A completely useless and rude customer service that is almost impossible to reach, a phone number that doesn't exist and a refund that you will never get back even if your flight is canceled.Our flight was canceled and a refund from the airline (Vueling in this case) was paid back to “lastminute”. In spite of so many mail contracts with their useless customer service, our refund was never paid back. In simple terms,they kept the refund for themselves and have broken every legal right that customers have, and apparently this is a common practice in this agency!A complaint was filed to The European Consumer Centres Network (ECC Net).So my advice to you who's reading this review is :Do not book anything through their website or this fake agency.This is a free piece of advice unless you want to give away your money for nothing.This website/agency has specialized in scamming people. All the positive reviews with 4 or 5 stars are most definitely fake!. Probably just the employees themselves writing these false positive reviews to deceive you.You've been warned!
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