I strongly advise against using Escrow.com. They will hold your money for weeks under the status “Reviewing Your Payment,” with little transparency or urgency. During this time, funds are inaccessible, and the review process seems to drag on indefinitely.
The identity verification process is excessive and invasive. Over the course of weeks, they repeatedly requested additional documentation—first one item, then another, and then another. This included highly sensitive personal information such as a Social Security number, a copy of a driver’s license, and bank statements. At some point, you have to seriously question how much personal data you are willing to hand over and how secure it truly is.
In our case, the transaction stalled entirely due to payment delays and ongoing verification demands. What should have been a straightforward escrow process became unnecessarily stressful. Ultimately, we chose to cancel the transaction and complete payment via direct wire instead—which was resolved the same day.
If someone suggests using Escrow.com for a transaction, think very carefully before proceeding. The delays, lack of responsiveness, and level of personal information required make this service more trouble than it’s worth.
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Headquartered in San Francisco, CA, Escrow.com and its operating subsidiaries provide online escrow services that facilitate and accelerate e-commerce by assuring secure settlement.
Escrow.com is a privately held company that has pioneered the process of online escrow services. The Company, founded in 1999 by Fidelity National Financial, has established itself as the leading provider of secure business and consumer transaction management on the Internet.
Escrow.com reduces the potential risk of fraud by acting as a trusted third party that collects, holds and disburses funds according to Buyer and Seller instructions. Escrow services are provided by a licensed and regulated escrow company.
"The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Internet Escrow Services, Inc. / NMLS # 1370002 at 1100 North Eutaw Street, Suite 611, Baltimore, MD 21201, 1-888-784-0136."
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