Amazing customer service! There were issues with my ticket the French Open. Upon arriving in Paris I messaged ESeats and immediately got a response. Over the following 2 hours they were available to talk and continue to message while the issue was being resolved. This was happening in the wee hours of the morning for them. No problem at all, great communication, and willing to help. I had purchased a ground pass and given the issues they upgraded me to premium seats in the stadium.
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