eseats.com

4.7
4.7 Based on 81 reviews

eSeats.com is your trusted source for premium concert, sports or theater tickets. Since 2001, eSeats.com has sold over 250,000 tickets to fans worldwide....

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Average Rating

4.7

/
5

81 Reviews

5 Star
89%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
4%

All Reviews

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Review Time

Steve Erwin
The best service I have ever…

The best service I have ever experienced with an online vendor. Help was immediately available with the representative walking me through the process to get my tickets. Superior service!

5
Date of experience: Dec 06, 2024
Steve Mckee
Issue handled quickly.

Had issue with tickets at gate. Debbie responded very quickly and resolved issue. Would use her again. NFR IN LAS VEGAS.

4
Date of experience: Dec 04, 2024
Suzye K
Red Rocks Resale

eSeats rescued me in a resale situation! Bob & Debbie gave me honest and credible advice, and my tickets sold in less than 12 hours (really overnight). They made it seamless - thank you eSeats!

5
Date of experience: Jul 31, 2024
Brittany Bepler
Wimbledon 2024

Amazing customer service, Wimbledon tix arrived into my email weeks ahead of the event, will not go anywhere else for coveted and expensive tickets, do not hesitate to use this company! Seats were excellent, Bob was great with my questions. No idea how anyone could give this business less than perfect ratings.

5
Date of experience: Jun 11, 2024
Arvind
Great customer service for last minute tickets to the French Open

I was nervous going through eseats to purchase French Open tickets. I had heard others were having issues with resale tickets to the event so I kept reaching out to Debbie prior to make sure this would not be an issue. Her reassurance and customer service assuaged my concerns and came to fruition when I received my ticket codes 24 hours prior to the event. The ONLY reason I did not give a 5 rating is because the tickets were over 3X the sale price but hey, I was willing to pay the amount to attend the event so that is on me to budget for. If you want actual tickets go through eseats, Debbie and her team who are easy to communicate with via chat or email communication.

4
Date of experience: Jun 04, 2024
Kate Banks
Great customer service!

We bought last-minute tickets and eseats.com made it so easy. Personalized service helped us download tickets and enjoy our event.

5
Date of experience: Jun 04, 2024
ken applegate
Amazing customer service

Amazing customer service! There were issues with my ticket the French Open. Upon arriving in Paris I messaged ESeats and immediately got a response. Over the following 2 hours they were available to talk and continue to message while the issue was being resolved. This was happening in the wee hours of the morning for them. No problem at all, great communication, and willing to help. I had purchased a ground pass and given the issues they upgraded me to premium seats in the stadium.

5
Date of experience: Jun 01, 2024
Z Msmith
Excellent experience, French Open tickets

Bought resale tickets for the French Open at Roland Garros in 2024. The RG website says not to buy from Eseats so I was a little worried. I shouldn’t have been. The tickets were legit, very good seats, and delivered in the timeframe specified. The company was good about reassuring me in the meantime! Definitely not a scam and I would use them again.

5
Date of experience: May 26, 2024
Gray Yancey
We have used ESeats for the last two…

We have used ESeats for the last two years for French Open tickets. Bob is a pleasure to work with on events. You can trust them to get your tickets. GY

5
Date of experience: May 14, 2024
LHahn
BEWARE WHEN YOU BOOK YOUR TICKETS

BEWARE WHEN YOU BOOK YOUR TICKETS. I went to book 4 tickets to the Waste Mgmt Phoenix Open in Feb. and when ordering, the site timed-out only to tell me "session timed-out and/or tickets are not available. Please make another selection". It did it again and the third time my selection went through and I received confirmation (on the site - not by email; actually, still have never even received any confirmations to my email). Found out the next day from my credit card company - that three separate charges for $1244 went through - $3732!!! Bob (the CEO) tried to get the supplier to refund the other two transactions, but they refused. I even contacted them myself to try (three times with no response). Bob graciously offered to put the additional 8 (unauthorized) tickets on consignment and waive the 15% fee - haven't sold them yet, but hopefully will get my money back that way and the supplier (TicketEvolution.com) will be getting a very unpleasant review from me!!!! Bob was great though in helping me as much as he could.

3
Date of experience: Nov 02, 2023

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