I indicated my product may have a problem. The company QUICKLY responded with potential solutions but also let me know that if those solutions didn't work, they would replace the product. What I liked (other than the promptness of the reply) was right up front they were concerned about my customer experience and weren't dismissing my issues; i.e., trying to get out of replacing my product.
Claim your business profile now and gain access to all features and respond to customer reviews.
