Will never book through this website again. Booking process seemed smooth: finding flights I wanted, for a reasonable price.And then I paid.At no point in the process did it warn me, remind me, or notify me that there was a service fee. And somehow, I clicked on a button that quoted me 64USD, but afterwards I was told that I successfully paid 100USD. Somewhere between me agreeing to the price, and the payment going through, they tacked on a 36USD, NON-REFUNDABLE, 'service fee'.When I immediately asked for a cancelation, refund, I was told that the service fee was non-refundable, and they couldn't even cancel the flights if they wanted to. So...a service fee for...what service?(I won't even go into the horror I then experienced when I looked up the flights on the airline's website itself and found they were 60percent of the cost)
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