esky.co.uk

3.2
3.2 Based on 80 reviews

All cheap and regular airlines in one place. Certified partner of IATA. Discover undiscovered places with us!...

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Taylor Scott
eSky is a Complete Scam

eSky is a Complete Scam – Avoid at All Costs!If I could give this company zero stars, I would. I booked a hotel through eSky for the weekend and received a confirmation email along with a reservation code for the hotel. Everything seemed fine—until I arrived at the hotel with my 10-year-old child, who was unwell, only to be told that there was no reservation for us.I checked my eSky account, and it showed my reservation as completed, yet the hotel had no record of it. When I called eSky, they were painfully slow in responding. After several calls, they admitted that they never conveyed the hotel’s message about being overbooked. Instead of taking real action, they kept stalling, offering no real help.They refused to book the only remaining suite at the original hotel and instead tried to push me into substandard alternatives—hotels that were not even five-star, lacked beachfront access, and had completely different facilities. I specifically booked a seafront hotel with a private beach for a relaxing vacation, and their replacements were nowhere near the same standard.After waiting six hours, I reluctantly agreed to one of their alternatives, planning to take my complaint further. When I arrived at the hotel eSky supposedly arranged, they had never been contacted. I called eSky again, and three hours later, they finally emailed to say the hotel was fully booked—which was a lie because I was physically there and saw that rooms were still available.To make matters worse, when I suggested alternative hotels that I frequently stay at, they repeatedly claimed there was no availability. But when I called those hotels myself, I found plenty of open rooms.eSky is a scam. Unlike platforms like Booking.com and Agoda, where your reservation is instantly confirmed and registered with the hotel, eSky fails to provide real-time bookings. They take your money but don’t secure your reservation, leaving you stranded.Avoid this fraudulent website at all costs! Save yourself the stress and book through reputable platforms that actually deliver on their promises.

1
Date of experience: Feb 21, 2025

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Business Details

  • All cheap and regular airlines in one place. Certified partner of IATA. Discover undiscovered places with us!

  • language https://www.esky.co.uk

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